रिफ़ंड और रद्द करने की नीति

Free plan

The free plan costs nothing. You can stop using it or ask us to delete your account at any time.

Paid plans

• Konnectin does not take payments online at present. A paid plan is switched on only after we agree the plan and price with you, and it is billed by invoice.
• You can cancel a paid plan at any time by contacting us. It stays active until the end of the period you have paid for, and then your business moves back to the free plan. Your data stays with you.
• If you paid in advance for more than one month and cancel, we refund the unused full months to the account you paid from, within 15 working days of the cancellation.
• If a paid feature does not work as described and we cannot fix it within a reasonable time, you may ask for a refund for the affected period.

Payments to your business

Money your customers pay you (for example by UPI) goes directly to your own bank account. Konnectin never collects or holds it, so any refund to your customer is between you and your customer.

How to ask

To cancel or ask for a refund, contact us at our contact page with your business name.